Return and Refund Policy
- Returns on damage-free stock items are accepted within 14 days of delivery.
- Refunds are issued within 3 days of receiving your returned product
- All returns are subject to a 15% inspection, re-boxing and re-stocking fee.
- All returned items must be repacked and returned in their original packaging for protection.
- Customers are responsible for the initial shipping cost and all return shipping costs
- No returns are accepted on customized displays and customized products, including orders with custom text, imprinting or graphics.
Warranty Policy
Many of our products carry lifetime warranties against manufacturing defects and almost all carry at least a limited one-year warranty. Please contact us for the specific warranty on the product you purchased.
Our goal is to have satisfied customers who receive products that exceed their expectations. So if you have any questions or concerns, please feel free to contact us. Also, we understand the fast pace, deadline-driven nature of this industry and will strive to move the process of replacements or exchanges in a timely manner, keeping in mind your show dates.
Contact Us
ShowCase Portable Exhibits
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571-535-6892